FAQs

You may schedule an appointment by filling out the email Contact Us form, via Chat, or by calling 860-839-3027. Our team will confirm your appointment within 24 hours.

We are open Monday to Friday from 9:00 a.m. to 5:00 p.m., and Saturday from 9:00 a.m. to 4:00 p.m. Phone and chat support are available Monday to Friday from 9:00 a.m. to 7:00 p.m., and Saturday from 9:00 a.m. to 5:00 p.m. We are closed on Sunday.

Insuring your jewelry against loss or damage is crucial to protect your valuable pieces. Here are some steps to insure your jewelry:

1. Get an appraisal: Have your jewelry appraised by a professional certified jewelry appraiser to determine its value.

2. Contact your home owner’s insurance company and have them put a separate jewelry rider on your policy.

3. Choose a policy: Select a policy that covers loss, theft, damage and mysterious disappearance.

4. Provide documentation, such as the jewelry invoice, appraisal and photos of the jewelry to the insurance company.

5. Pay premiums: Pay the insurance premiums to keep your jewelry coverage active.

Yes, all our diamonds are conflict-free. We source them from reputable suppliers who adhere to ethical and responsible practices, ensuring you receive high-quality diamonds that meet international standards.

Yes, we offer a variety of lab-created diamonds and gemstones. Our collection provides numerous options for your custom jewelry pieces.

We prioritize the use of recycled metals in our jewelry crafting process. Using recycled metals has a positive impact on the environment by reducing the need for mining new materials. Recycled metals are of high quality and undergo rigorous testing to ensure they meet industry standards. The use of recycled metals also promotes sustainability and ethical practices in the jewelry industry.

Yes, you can buy a setting without a diamond. We offer a variety of settings for engagement rings and other pieces, allowing you to customize your jewelry by choosing the setting first and then adding a diamond or gemstone later.

Yes, sales tax is charged on purchases made on our website. The sales tax rate may vary based on the customer’s location and the applicable tax laws. The sales tax amount will be calculated and displayed during the checkout process.

Yes, Christian Bridal Jewelry offers a wide variety of certified diamonds. Each diamond comes with a certification verifying its quality, authenticity, and characteristics. This ensures that customers receive genuine, high-quality diamonds for their jewelry pieces. We also offer non-certified diamonds, both natural and lab-grown.

Yes, lab-grown diamonds are real diamonds. They have the same physical, chemical, and optical properties as natural diamonds. The main difference is their origin: natural diamonds are formed in the earth's mantle over millions of years, while lab-grown diamonds are created in a controlled environment using advanced technology to replicate the natural diamond-growing process.

Yes, Christian Bridal Jewelry offers bridal jewelry settings with laboratory grown diamonds. These lab-grown diamonds provide a sustainable and ethical alternative to natural diamonds, offering customers a wide range of choices for their custom-made jewelry pieces.

Yes, changes can be made to bridal jewelry on the Christian Bridal Jewelry website. Customers can customize their jewelry pieces, choose different materials, designs, and sizes to create a personalized and unique piece that suits their preferences.

Absolutely! You can choose from a wide range of alternative gemstones, both natural and lab-grown, to perfectly match your unique style and preferences.

Yes, at Christian Bridal Jewelry, you can choose colored gemstones for your ring other than diamonds. We offer a wide variety of natural and laboratory-grown colored gemstones, providing you with the flexibility to select the perfect gemstone that suits your style and preferences.